Crackling Noise on Line

[Anna67]

My phone is has load cracking tone and can’t call out or hear incoming calls . Has been months and go a new phone but still same . Can’t call free number as not able to use landline 

[MOD EDIT: Subject title changed for clarity]

[Travis_M]

Hi @Anna67

Welcome to our community forum and thanks for posting!

Sorry to hear about your issue, I am going to drop you a private message to look at getting this resolved - please keep an eye on your inbox. 

Regards

[Travis_M]

Hi @Anna67

Thanks for confirming the details via a private message

I have booked a tech visit in for you and you can check on the time and date via your online account which can be viewed / rescheduled here also.

Please let us know how the visit goes

Regards

[Anna67]

Thank you arranging this . Will be good to hopefully get fixed finally