Is there no way it can be sent recorded delivery? Surely such a large company can afford that! I can then place in the bank and book in the alarm companies asap as opposed to causing me further delays waiting 7 days for a cheque to arrive then another 3/5 days for it to cash.
Hi please see email below, what does tjhis mean and why has this now been done?please confirm the cheque has been posted?
We're writing to confirm that you've opted out of having an Emergency Back-Up Line(EBUL) fitted in your home as part of your Virgin Media installation.
What this means for you
Without an Emergency Back-Up Line, you won't be able to make 999 or 112 calls during a power cut or Virgin Media network outage. As you have opted out of having this device, it's important you have a functioning and fully charged mobile phone available at home at all times.
The cheque sent is in the wrong name and gender after speaking to me and being a customer for years how is it addressed to mr assma hussain when it should be Ms Asma Hussain. I have messaged and till date not received any contact number for a manger or gareths team to discuss a resolution to yet another virgin media error!! Can someone contact me as a matter of urgency!!!