on 23-08-2021 14:04
I had this issue earlier in the year and when I called 150 I was told I was calling the speaking clock but honestly I don't call the speaking clock. The land line is left unplugged at the advice of call handler and I am still getting charges to my account?
Just called 150 again and the call handler told me the charges relate to calling 150 and that its not a free phone number then put the phone down on me when I said he was wrong about that.
I want my land line disconnected
on 23-08-2021 14:16
Hi Greendemon,
Thanks for your post and apologies to hear about the issues you have been having getting charged for calls you are not making.
I am happy to take a look at this for you and will also be able to get a complaint raised at the same time. In order to do that I will need to pass data protection with you.
I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Thanks,