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Mattgt
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Channel keeps dropping out

Did self setup yesterday and all seems to be working with the tv but ITV HD wont stay on keeps black screening then coming up with a message to try again later.

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Mattgt
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Re: Channel keeps dropping out

Yeh no, I was wrong! it's not just ITV HD I've just rewinded ch4 HD to 're watch something and it's all falling apart digitally!! I wish I could post a video of what I can see now, it's completely unwatchable..... 3 problems so far on the first full day of VM and I'm starting to regret my decision

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Mattgt
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Re: Channel keeps dropping out

Yep, it's definitely not just ITV HD! I turned off this channel and back on to it to get it working and now CH 4HD has now started doing the same as ITV HD (black screening) 

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Forum Team (Retired) Kath_F
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Re: Channel keeps dropping out

Hi Mattgt, 

Thanks for your post and apologies to hear about the issues you've had since activating your services. 

It can sometimes take a little while for things to settle down once you've just activated things however these issues usually resolve themselves after 24-48 hours. 

Since posting how have things been? Are you still having the same issue? 

Come back and let us know so we can look further into this for you. 

Thanks,

Kath_F
Forum Team



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rparmenter
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Message 5 of 6
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Re: Channel keeps dropping out

Im having exactly the same problem, how do i sort it.

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Forum Team
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Re: Channel keeps dropping out

Hi, sorry to hear you're having problems with your TV, when were your services installed. ^PDe

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