How do I do this?
The link on my "Your current bill" page does not work, it just takes me to a generic "Help" web page. This was reported over a year ago - https://community.virginmedia.com/t5/Forum-Archive/phone-bill-itemisation/td-p/4065249 and it is still broken.
I currently cannot see billing items of less than £0.50. If there is any charge at all (i.e. 1p or above), I would like to know who I am supposed to have called.
Did you message Alex back with updates of it not working?
Who is "Alex"?
@Nope wrote:Who is "Alex"?
The person in the link you posted
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Sorry for the confusion when you linked the above I assumed this was your account that you raised it on.
If on your account it would need to be looked into as a separate issue if still being experienced.
Are you able to try on an alternative web browser or device?
Let us know, Emily.
Are you taking the mickey?
Hi there @Nope
I'm sorry that you're unhappy with this billing issue still, I'll pop you a private message to take some details and help with this.
Hollie - Forum Team
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