Change over date NW England landline

[mariatattersall]

When can I expect to be notified of this change over date please. I can see from the dates on the posts that it has been in progress for about a year already

[Hayley_S]

Hello @mariatattersall,

Welcome, thanks for posting.

I am sorry for the delay with your landline migration.

I will send you a private message now, so I can investigate further.

Please look out for a purple envelope, at the top right corner.

Many thanks,

[Hayley_S]

Hello @mariatattersall,

Thanks for confirming your details, in our private message.

I am sorry that I have no update on a date and time at the moment, but we are aiming to reach each customer as soon as possible. 

You will be notified as soon as we are in your area, making the changes.

If you ever need our help again, please do make a new post, and we will be along to help.

Have a lovely day.

Many thanks,