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Keith18
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Change of landline number

Thought our landline had been quiet a while and not thought anything of it, until we got and installed new telephone. Rang landline from mobile and nothing. Then rang mobile from landline and our number has changed without us being notified. Can Virgin do this or could it be poss our line has been crossed wires with someone else's. TIA

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Forum Team
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Re: Change of landline number

Hi Keith18, 

 

Thanks for your post and welcome to our community 🙂

 

Sorry for any confusion regarding the line and your phone number.

 

I'll need a few more details from you before I can look into things, so I've popped you over a private message.

 

Get back to me when you can,

 

Alex_Rm

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