Cannot receive incoming calls

[percyw]

Since May 6th 2022 I have been unable to receive incoming calls. I can make outgoing calls OK.

This appears, from reading through this forum, to be a common problem, which your support team are unaware of. 44 minutes of frustration.

Been with VM for years, this all happened after the change over to digital.

[Paulina_Z]

Hi @GeoffBBG,

Thanks for coming back to us and for updating the thread. 

A technician will be able to investigate your issue at the site and if further internal checks need to be done then our IT team will be able to investigate on their side.

However, the technician will be able to ensure that everything is working right at the property.

Thank you.