on 21-02-2022 19:21
I have an engineer booked for weds but my landline has started to work again so I need to cancel the engineer appointment but can't do it online as the appointment doesn't show in our account and although it shows in the app, I can't cancel it there.
Amanda
on 22-02-2022 08:56
Thanks for your post on our Community Forums @Amanda777
Check out the purple envelope in the top right hand corner and I'll assist you further on this
Kindest regards,
David_Bn