on 03-09-2021 15:15
Had engineer out today for an ongoing landline problem. Could receive calls but not make calls. Apparently it was an exchange fault with the line. He did a test to prove outgoing & incoming calls were ok before he went. They both worked. When he'd gone I tried ringing 2 different mobile numbers & a landline number & still had same problem. There is an intermittent dial tone when you start a call, I dial a number & hear these beeping as I do so, then I press green button to make call & all I get is a continuous tone as if the call has ended or line is dead. Maybe he used short numbers to test the line, as when I dial 1471 etc it works.
The house & surrounding areas were flooded in January this year & we have moved back in over the last 2 weeks. The broadband connection is good.
on 07-09-2021 14:16
Thanks
on 07-09-2021 15:47
You're welcome, thank you for your patience.