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Can't make outgoing calls

clairer1975
Joining in

Had engineer out today for an ongoing landline problem.  Could receive calls but not make calls.  Apparently it was an exchange fault with the line.  He did a test to prove outgoing & incoming calls were ok before he went.  They both worked.  When he'd gone I tried ringing 2 different mobile numbers & a landline number & still had same problem.  There is an intermittent dial tone when you start a call, I dial a number & hear these beeping as I do so, then I press green button to make call & all I get is a continuous tone as if the call has ended or line is dead.  Maybe he used short numbers to test the line, as when I dial 1471 etc it works.

The house & surrounding areas were flooded in January this year & we have moved back in over the last 2 weeks.  The broadband connection is good.  

11 REPLIES 11

Thanks

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

You're welcome, thank you for your patience. 

 

 

Nat