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rturus
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Can’t make or receive calls in Argentina

I am currently in Argentina. I can’t make or receive any call or send text messages.  I have connection to local provider.  I have micro sim. I talked Virgin helpline yesterday over the phone to find out a solution and was told everything will be ok after an hour as they were refreshing my roaming.  It has been 24 hours but no luck so far. Please help. 

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Re: Can’t make or receive calls in Argentina

Hi Rturus, 

Thanks for your post and welcome to our community. 

I'm really sorry you're having trouble accessing the roaming service in Argentina, this isn't good. 

Have you done a reboot on the handset and manual network search since the roaming was reset? 

If so and it's still an issue please reply to my personal message and we can take a closer look 🙂 

Emma_C - Forum Team
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rturus
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Re: Can’t make or receive calls in Argentina

I have done reboot and removed and inserted sim but still no luck. When someone calls me it goes local operator who says the phone isnt available or active. 

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