on 22-03-2022 13:03
The link is broken and so can't book an engineer for the phone upgrade
on 22-03-2022 13:09
Hi Sturon30
Thanks for your post
Sorry you have raised this here on our Forums
Can we just ask what upgrade it is you are trying to book please
Gareth_L
on 22-03-2022 13:44
Got an email this morning ref my landline beening converted over the fibre line. When i press the link to book an engineer it comes back and says the link is broken.
on 22-03-2022 14:15
Thanks for explaining Sturon30
It will be because we are switching off our Copper Lines in the very near future
We are unable to book you in from here as its done by a specialist team
Nearer towards the time we will get back in touch by landline or mobile to arrange the switch over
Gareth_L