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Nicstar12
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Calls abroad

Unable to use my phone to call abroad and message . 

As says emergency only . 

 

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Forum Team (Retired) David_Pn
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Re: Calls abroad

Hi there Nicstar12

 

Welcome to our community forum pages and thank you for posting.

 

We are sorry to hear that you are having difficulties using your mobile service abroad.  We appreciate that this must be frustrating and we'd like to help on here as much as we can.

 

Whereabouts are you at the moment? Do you also know if your roaming settings were configured for international usage before leaving the UK?

 

We look forward to hearing back from you.

 

Many thanks. 

David_Pn
Forum Team

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Nicstar12
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Re: Calls abroad

I'm in Tenerife at the moment .

But previous last year was Spain . 

It hasn't worked since I have changed  my dim card. 

I have phoned  4 times each time when back in the UK to tell them and everything according to virgin is ok and  set up.

Obviously NOT now I'm. Desperate I'm here with disabled mother we have already been to the hospital.  I need a phone line connection to phone UK .

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Forum Team
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Re: Calls abroad

My apologies, I'll go ahead and pop you a quick PM so I can assist further with this;

 

Kind regards,

John_GS
Forum Team

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