Unable to use my phone to call abroad and message .
As says emergency only .
Hi there Nicstar12
Welcome to our community forum pages and thank you for posting.
We are sorry to hear that you are having difficulties using your mobile service abroad. We appreciate that this must be frustrating and we'd like to help on here as much as we can.
Whereabouts are you at the moment? Do you also know if your roaming settings were configured for international usage before leaving the UK?
We look forward to hearing back from you.
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I'm in Tenerife at the moment .
But previous last year was Spain .
It hasn't worked since I have changed my dim card.
I have phoned 4 times each time when back in the UK to tell them and everything according to virgin is ok and set up.
Obviously NOT now I'm. Desperate I'm here with disabled mother we have already been to the hospital. I need a phone line connection to phone UK .
My apologies, I'll go ahead and pop you a quick PM so I can assist further with this;
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