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Caller display not working on landline phone

350biker
Joining in

One of your techies sorted a problem yesterday with our phone not ringing when somebody called. This works ok now but this afternoon we found that the 1471 option wasnt working. After many minutes on the phone this was sorted but we now find the caller display is not working. How do we get this working and what other things should we look for that dont work since the techie worked on our phone?

1 REPLY 1

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi 350biker, 

Thank you for reaching out to us here on the Community. 

I am very sorry to hear you are experiencing issues with the caller display feature, we will be able to help. 

I will just need to check your account settings so I am going to pop you over a private message to take a few details. 

This will be available via the purple envelope on the top right of this page. 

Speak soon, 

 

Nat