on 29-11-2021 10:05
My home phone line was recently repaired. The engineer told me that there was an exchange fault and that he had moved my number to a different block. Now Caller Line ID is not working
on 29-11-2021 10:19
Good morning @jeremymartin.
Welcome back to the forums and thank you for taking the time to post.
Sorry to hear that you are having some issues with your landline
Is your landline provided via the hub or the traditional wall socket?
Kind regards,
Zak_M
on 29-11-2021 12:13
Via a wall socket.
on 29-11-2021 13:04
Thanks for confirming Jeremymartin.
It defiantly sounds like there is a fault on the line.
I am going to pop you over a PM so that I can take a further look into it.
Kind regards,
Zak_M
on 07-12-2021 09:56
Zak-M
No PM received. CLI is still not working.
on 07-12-2021 10:04
Hi Jeremymartin,
I am so sorry that this was not sent, Zak is not in at this time. But I can pop you over a PM and we can go from there keep an eye out for the purple envelope 🙂
Zoie
on 12-12-2021 12:48
Hi Jeremymartin,
Thank you for your reply, I can see you have already arranged this with customer services. Please keep us posted with how you get on. If you want to reschedule or view your appointment time you can do so here, under the Help tab then "Orders and Appointments"
Zoie