on 23-05-2022 22:32
Caller ID and caller list not working for several months. New set of cordless phones don't work either. Long phone call to VM sent me round the houses. Promised a result and email in a couple of days but it's been over a week now!
on 07-06-2022 16:43
Hello bjc47,
PM is Private Message.
We need to ask you your account details but are not able to show the public that read the page. So we send a message behind the scenes.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L
on 07-06-2022 16:49
thanks, I did reply to request for account details a full week ago.
As this issue has dragged on for over a month now, I submitted a 2nd "Web Complaint" form to VM and have had my first holding response from them after they failed to reply to the first. if it helps the reference no. was C-050622434.
Berwick
on 07-06-2022 16:55
Can you please reply to the message I sent, As i would like to get this fixed bjc47.
Gareth_L