on 21-03-2022 20:02
I recently had a problem with my landline, no dial tone and no incoming or outgoing calls. An engineer came and they said the was a problem with the box in the street and would need another engineer. A few days later the problem was fixed, however since then the phone doesn’t ring properly keeps stopping so no sound even though the caller is still calling and the phones no longer show the caller ID even though it worked ok before. I have turned the phones base unit off and on but makes no difference.
on 21-03-2022 20:06
Hi lac1973
Thanks for your post
Sorry to hear about the issue with your Caller Display
I can look into this for you
If you don't mind, I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L