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Caller ID not working properly for months

dv2529
Dialled in

Hi, my caller id display suddenly (mostly) stopped working - but this was ages ago.  I rang support at one point and was told all looked fine but it has been very intermittent - most calls just say "Incoming Call" but then the odd one will show the number.  I rang support again last Saturday and 2nd line said they can see no problem, removed caller id and readded it etc,  and they ended by saying it must be my phone.  I plugged an old phone in and that also did not show the incoming numbers.

I have an engineer visit due tomorrow but looking on this forum I see that there seem quite a few people who were able to get the same issue quickly resolved by posting here - which might save your engineer a visit.

Thanks

Dave

10 REPLIES 10

Thanks for confirming that @dv2529

 

I'm going to drop you a private message to confirm a few more details to get this sorted, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team

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