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Call itemisation

mikeyeagle
Joining in

on ‎18-01-2022 22:18

I am trying to establish how I get call itemisation on all calls, and not just those over a 50p charge threshhold.

 

The help pages just circle back to the same place and don't offer any answers, can anyone help me with this please?

 

Thank you!

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Ashleigh_C
Forum Team
Forum Team

on ‎19-01-2022 08:15

Hi there @mikeyeagle

 

Thank you so much for your first post to our community forums and welcome to the team! It's great to have you here.

 

I'm so sorry to hear that you have struggled to arrange this! I'd be more than happy to take a look for you now, just to let you know it will be itemised calls on all future bills.

 

I will send you a PM now so we can get arrange this. Please keep an eye our for the purple envelope in the top right corner of your screen alerting you to a new message.

 

Thank you

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