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galpat
On our wavelength
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Call from 0800 183 6403

Have just received a call on my Virgin mobile from someone with an almost unintelligible accent claiming to be Virgin Media and offering to "give me all the discounts to which you are entitled," apparently referring to my TV and broadband account.  I would expect that if I am entitled to discounts (which I should be, considering that the broadband was down for a couple of days, and the mobile service is down about a quarter of the time) it would just be credited to my bill and not involve someone calling with what sounds like inexact sales patter.  Anybody know what it's all about?  (I told her I was not interested in cold calls and hung up.)

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Forum Team
Forum Team
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Re: Call from 0800 183 6403

Hi galpat,

 

Thanks for posting, this is one of our sales team's number so more than likely a sales call. 

 

If you'd like to opt out of these, please sign in to your online account and then update your marketing preferences 

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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