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pewright
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BT8500 VM service centre numbers for text

I've searched and search but cannot find the service centre numbers for VM text and a BT8500 telephone.

Please can anybody advise.

VM pages just say you need to know what it is. Not very helpful.

 

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Re: BT8500 VM service centre numbers for text

Which Billing Area and Phone Zone are you in?

Landline text support is only available in bill areas 01 - 18, but not if you're in the Purple Home Phone Zone.
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pewright
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Re: BT8500 VM service centre numbers for text

Area 20.

so does that mean text does not work?

does caller ID work?

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Re: BT8500 VM service centre numbers for text

Unfortunately not, and it won't be added either.

Caller ID should be enabled by default now for landlines. If it's not yet on your line, then Customer Services can add it on for no cost.
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