Are our phones still connecting via BT

[peasuncarrots]

Will Virgin still be renting lines from BT as usually our home phones go through BT lines so will our bills go down as no line rental needed ?

[Travis_M]

Hi @peasuncarrots

Thanks for posting on our community forum!

Thank you for the question, we only use Virgin Media cabling to provide services and this has been the case for a long while now 🙂

Regards

[nodrogd]

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@peasuncarrots wrote:

Will Virgin still be renting lines from BT as usually our home phones go through BT lines so will our bills go down as no line rental needed ?

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Virgin don't rent any lines from BT. Their network was built by the many cable companies that originally won the area franchises in the 1990s long before BT lines & exchanges were opened up to competition. Your Line Rental maintains Virgin's infrastructure. Even when your phone moves to a Hub based line it will still be using the majority of the existing headend telephone infrastructure.