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Adapter for phone for upgraded fibre service

wilf671
Joining in

Has anyone received text messages regarding a new adapter being needed for the new fibre service with a link to click? 
copy of message below. 

Hi, it's Virgin Media. We're launching our new fibre phone service and you're set to be switched over on 31 August.

You'll need an adapter for this, which you can order for free by replying CONFIRM or clicking here: http://c-e.io/ayv8ac9

1 REPLY 1

Jodi_S
Forum Team
Forum Team

Hi wilf671,

 

Welcome to our community forums and thanks for posting. You have done the correct thing, by asking if the message you have received about your home switch over is genuine. 

 

Rest assured this is a genuine text as your area is next to be upgraded. Please follow the link and this will give you the instructions on how to proceed.

 

For more information regarding the switch over check the link here.

 

Kind regards Jodi.