@Mightymj1 wrote:
I had a problem a few months ago where an error message of ‘ATS Path Fault No ATS Available’ appeared on the console of my house alarm.
<snip>
Does anybody please have any thoughts? 😀
The fault code you mention seems to be fairly generic to advise the alarm has no outside communication connection.
In your last post from April, VM arranged a technician to visit. What was the outcome of that?
You haven't really described much of how the alarm is plugged into the landline and what you have done yourself to test/diagnose the fault.
How does the alarm panel connect to the landline? (Plugs into the master phone socket?, via an extension cable?, via its own telephone extension socket?)
If the alarm is on an extension socket or lead, have you tried plugging a telephone handset into that socket to check the extension which the alarm is using? Can you dial in/out on from that extension socket OK using a phone? Is the quality of the line OK from that extension socket (clear and no distortion/crackling etc.)?
Have you tested whether the alarm is (or is not) actually dialling out when triggered? i.e. activating the alarm and see if it dials out
Who is the alarm dialling out to? Yourself or a monitoring service?
If you are not experiencing any noticeable problems with the landline itself for making/receiving phone calls then the first place I would start looking is at the phone wiring to the alarm panel and go from there. After that would be the alarm panel itself to confirm that the fault message is reliable/reporting correctly.
