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home2017
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21CV VoIP - Can I get my SIP Credentials?

Hi,

I'm about to sign up to Virgin and website and sales line have confirmed I live in a fibre area, so the phone line will be a 21CV VoIP running over the fibre connection.

Am I correct in thinking that this is just a standard SIP connection?

As I already have VoIP phones over my house, is it possible to get the SIP login details so I can connect up directly on my own existing equipment rather than using the VM Hub 3 VoIP ports?

It appears you can do this with a business account, but I can't find any confirmation either way about residential accounts.

Does anybody know for sure?  I've spoken to sales who have put me through to .some kind of support line. One person said Yes, another said No. To be honest I don't really think either of them really understood the problem.

 

Many Thanks,

Rob.

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jb66
Alessandro Volta
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Re: 21CV VoIP - Can I get my SIP Credentials?

You have to use the phone like a traditional landline, your not able to use SIP credentials

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home2017
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Re: 21CV VoIP - Can I get my SIP Credentials?

That's a real shame as I don't really want to go digital->analogue->digital.

But Many Thanks for such a fast answer.

 

Regards & Best Wishes,

Rob.

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