on 22-10-2021 20:08
When we use 1471, we get the msg "sorry there is a fault" , been for the last couple of days.
line tests ok, phone service showing on status as ok.
I'm in the CM23 area, Bishop's Stortford
thanks for your help
Carrie
on 22-10-2021 20:58
Hi Carrie,
Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.
I'm sorry to hear that you're not able to use the 1471 service currently. So we can look in to this further for you I will need to confirm some details and pass data protection.
I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Thanks,