on 03-08-2021 09:58
My Parents had her phone serviced because of a fault and is not working. However 1471 no longer works. was told to post here.
Thanks, Paul
on 03-08-2021 10:02
Hi Paul,
Welcome to the Community Forums! Thanks for taking the time to post here.
I'll be happy to help with this - we'll just need to reactivate the 1471 feature for them as it's likely to have 'fallen off' the switch after the original issue was rectified.
I've popped you over a PM so I can take some more details. Please do look out for my message over at the purple envelope.
Thanks
Beth
on 03-08-2021 17:22
Didnt get pm.
on 04-08-2021 08:28
Hi Paul,
So sorry about that - I'll try sending again for you now. Let me know if you've got it.
Thanks
Beth
on 09-08-2021 10:07
Hi Paul,
Thanks so much for your patience.
We have now removed and re-added the 1471 feature so it should now be working.
Please do ask if you parents can check for us and let us know if they have any further issues from here.
Kind regards
Beth