I remember this and was on a discount for months, wasn't gaming much back then and neither were the kids, I also remember them telling me that while the upgrades were being completed there would be diminished service, so they discounted me and loaded me up with credits, they will not be so lucky this time round, I have traced the fault and its in the street cabinet, and also at the exchange, its a toss up as to which part of the network is losing the most data (packets) as they're both spiking quite high, I cant check the modem as it doesn't accept ping requests but all power levels look ok, I will be contacting all residents in my block Monday and asking their permission to put in requests for Vodafone Gigabit and also Hyperoptic, I will get the whole block to register to give us a better chance and also involve the housing committee, Virgins days are numbered in here, this is a private estate with well over 100 units and i'm, going to make sure every one of them moves over when the time comes.