I'm in modem mode permanently, I use a nighthawk x6 r8000 from Netgear as my router and wifi, its bullet proof, I have actually connected directly to my modem as im writing this using an cat 6 ethernet cable and have been running ping plotter pro and its showing packet loss in the cabinet outside and at the exchange and pretty much along the whole of virgins network, this is showing in real time, this is not your fault Oz, Virgin as I mentioned yesterday, have had a major outage which has caused massive problems for them along their network to the cabinets in the streets, for virgin cost issues and manpower resources for this issue will be a problem, which is why we have to keep up the pressure, if what I think happened actually did happen then this could be quite a while until resolved, I honestly believe that there was a massive power surge along their network which has caused damage to equipment in their cabinets, this happened Friday 21st December, and the knock on effect is what we are seeing now.