Most people will not notice as their usage would not indicate a problem, the odd freeze on you tube or a slow loading web page, heavy users on the other hand it would kill all enjoyment, if your gaming, watching twitch or any other application that requires uploading of packets that are critical, ask your neighbours to set up a BQM I bet they have the same problem, this is purely an upload issue due to congestion, somewhere along their route is broken, I even have a sneaky suspicion as I said earlier that there was a power surge which blew some nodes in the street cabinets, I am just about to do a hard reset again to check, what's really **bleep** me off is their denial of the problem now, Ofcom should be informed but we need all those affected to speak up on here and give permission for a mass complaint.