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browneyes188
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not able to connect to fifa

hey guys need some help here

 

i cannot connect to fifa on my 350mb vivid internet

i can browse internet and connect to any website/watch videos but as soon as i try to connect to a gamig server like gta fifa or anything else it times out

but as soon as i use my 3g dongle xbox phone and laptop suddenly connect to the servers im looking for

need some help as tech help cant understand a word im saying

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browneyes188
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Re: not able to connect to fifa

trace route to google ip meaning my net is working fine

 

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 17 ms 10 ms 10 ms 10.255.72.1
3 11 ms 10 ms 10 ms uddi-core-2a-xe-133-0.network.virginmedia.net [62.252.47.65]
4 * * * Request timed out.
5 22 ms 23 ms 19 ms tele-ic-8-ae5-0.network.virginmedia.net [62.252.224.94]
6 18 ms 23 ms 21 ms 126-14-250-212.static.virginm.net [212.250.14.126]
7 19 ms 20 ms 21 ms 74.125.242.97
8 21 ms 21 ms 20 ms 216.239.50.73
9 23 ms 23 ms 18 ms google-public-dns-a.google.com [8.8.8.8]

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browneyes188
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Re: not able to connect to fifa

trace route to ea servers easo.ea.com

on xbox/laptop/phone and wont connect its terminated before it even gets past hop2 

 

1 <1 ms <1 ms <1 ms 192.168.1.1
2 14 ms 11 ms 8 ms 10.255.72.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

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browneyes188
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Re: not able to connect to fifa

then i trace routes froom same device but on 3g network outside of virgin and it works fine

 

traceroute to easo.ea.com (159.153.64.173) , 5 relative hops max, 52 byte packets
1 * * *
2 172.23.128.209 (172.23.128.209) 44.219 ms 103.673 ms 107.828 ms
3 172.23.162.4 (172.23.162.4) 41.143 ms 104.766 ms 108.098 ms
4 172.23.175.1 (172.23.175.1) 31.103 ms 80.315 ms 81.897 ms
5 * * *
6 188.31.255.138.threembb.co.uk (188.31.255.138) 47.262 ms 140.419 ms 145.229 ms
7 188.31.255.122.threembb.co.uk (188.31.255.122) 38.757 ms 151.727 ms 155.609 ms
8 188.31.255.181.threembb.co.uk (188.31.255.181) 51.844 ms 148.967 ms 152.663 ms
9 149.6.9.25 (149.6.9.25) 35.862 ms 161.530 ms 165.839 ms
10 130.117.48.137 (130.117.48.137) 38.402 ms 160.125 ms 163.746 ms
11 154.54.60.5 (154.54.60.5) 52.518 ms 198.490 ms 202.630 ms
12 154.54.57.154 (154.54.57.154) 46.306 ms 175.982 ms 180.809 ms
13 * * *
14 * * *
15 4.79.23.202 (4.79.23.202) 125.073 ms 243.967 ms 246.678 ms
16 159.153.92.10 (159.153.92.10) 120.026 ms 178.453 ms 183.683 ms

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