When and if intel fix there puma chipset, then VM will follow.
-- Red (VM SH2 AC Beta tester) Running on 350Mb VM service with SH3 in Modem Mode, with a ASUS RT-AC5300 router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech. My advice is at your own risk.
Yesterday’s phone call .. ended with the line unfortunately disconnecting and our phone call ended .. I’m giving the lady at the other end the benefit of the doubt .... and saying she didn’t hang up ... although this is the second time that’s happened in 2 days
We have tried everything they suggested .. and no fix
Hours wasted trying different things and still no improvement
2 x phonecalls today first one unfortunatly developed the same issue as yesterday and the day before and my conversation ended abruptly ... strange how that keeps happening ......
second phone call i started by telling them i had been hung up on 3 times and asked him if THEY had a problem with there phones ...
He was very apologetic .. Went and read my notes put me on hold came back and organised an engineer
engineer came checked the line found no faults which surprises no one
i told him of my issues and he seemed genuinely sympathetic but not surprised.
he went to make a phone call came back checked my ping on his phone said it looked good on his app.
i said he just got lucky and the ping has to be constant to see the spikes he rang someone from my house explained it again. put the phone down and said there is nothing he can do .. i can wait for the software update to be pushed to my hub and hope that fixes it no idea when that will happen .. but soon... and he informed me that a new hub 4 is being released later this year and that was all he could say.
so my options are deal with it till a fix is released or leave.
i shall be checking when my contract is up when i get home
when and if i ring disconnections i will ask about the hub 4 and update this if i get any info that may be of use.
I'm also fairly certain, that they've cottoned onto that people want them to push forward the Hub4 release as hopefully they learnt with the Hub3, and so are now saying this to pacify people so that they think they only have weeks maybe months before the problem is solved.
It won't be, LG's CEO said they weren't rushing Docsis3.1 and would only deploy when customers are willing to pay for it (i.e. so they can recoup the investment) the Scrub3 is good for at least 500mb, most likely Virgin will try and force 1Gb/s over it before giving up on the Hub3