Xbox not arrived

[Jason313]

Like all the rest still waiting for a xbox, received msg saying getting ready for dispatch and not heard anything for 2 weeks

[MattjVideos]

hello it can take upto 28 days to get your gift

[Jason313]

It’s been 7 weeks

[Jason313]

Can someone check what’s happening please

[MattjVideos · Accepted solution]

have u been given tracking yet

[Jason313]

Nope. Had a txt saying it’s ready to dispatch then nothing

[MattjVideos]

ill flag this post vm mod will be in contact

[Adri_G]

Hey Jason313, thanks for posting on our forum page with this issue and delivery query.

Have you had any tracking number sent to you in regard to this postage at all after this message was received?
You may also check here for any pending orders / postages if you have online access to your account and services.

Please, let us know of any updates since you last posted here on Sunday, happy to best support you with this.

[Adri_G]

Hey Jason313, thanks for posting on our forum page with your issue.

We're sorry to hear of this delivery and lack of communication about the X-Box postage, how have things gone since you last posted here on Tuesday?
Did you receive any information from Yodel or any courier in regard? 
Also, do you have a tracking number confirmed?

Let us know of any updates on this, happy to help.

[Jason313]

No tracking number no news no nothing. Rang virgin today and they have said there gunna look into it