Hi, I'm using the Super Hub 3.0 on Vivid 350.
I'm getting very slow upload speeds from my xbox one x and is very evident when trying to stream gameplay on Mixer. I get max 2 to 3 Mbps instead of the 21 Mbps (average) I should be getting.
I'm using SH3.0 in router mode, ethernet connection. I've reset router and console. Assigned new mac addresses. Upnp is on but I;ve also tried static ip's and DMZ but with no success.
I do get very good ping and my DL/UL speed testing within browser (pc and xbox) does indicate DL 360 MB and UL 18 MB.
I've also tried a PS4 and second Xbox one but get similar poor upload results when streaming.
Router Status results below.... thanks for any help.
Cable Modem StatusItem Status Comments
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Time Priority Description
Your Downstream power levels are too high. They should be between -6 to +10 You will need an engineer to fix this. It would be best to phone in as it can take up to a week for VM to reply here.
I've tried to check your connection to see if there are any area faults that are causing the power levels to be out of spec but couldn't locate your account.
I've just sent you a private message requesting some information so that I can investigate this further for you.
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