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X3XEX
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Xbox One X - Slow Upload (Streaming)

Hi, I'm using the Super Hub 3.0 on Vivid 350.

I'm getting very slow upload speeds from my xbox one x and is very evident when trying to stream gameplay on Mixer. I get max 2 to 3 Mbps instead of the 21 Mbps (average) I should be getting.

I'm using SH3.0 in router mode, ethernet connection. I've reset router and console. Assigned new mac addresses. Upnp is on but I;ve also tried static ip's and DMZ but with no success.

I do get very good ping and my DL/UL speed testing within browser (pc and xbox) does indicate DL 360 MB and UL 18 MB.

I've also tried a PS4 and second Xbox one but get similar poor upload results when streaming.

Router Status results below.... thanks for any help.

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X3XEX
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Re: Xbox One X - Slow Upload (Streaming)

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)
675000000
Locked
Ranged Upstream Channel (Hz)
39400000
Locked
Provisioning State
Online

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

167500000013.140256 qam30
26670000001240256 qam29
365900000011.540256 qam28
465100000012.340256 qam27
564300000012.440256 qam26
663500000010.640256 qam25
75950000001140256 qam24
85870000001140256 qam23
957900000010.540256 qam22
105710000001140256 qam21
1156300000011.140256 qam20
1255500000010.340256 qam19
135470000009.939256 qam18
1453900000010.438256 qam17
1553100000010.840256 qam16
165230000009.938256 qam15
175150000009.940256 qam14
1850700000010.540256 qam13
1949900000010.540256 qam12
2049100000010.340256 qam11
2148300000010.540256 qam10
2247500000010.940256 qam9
2346700000010.540256 qam8
2445900000010.840256 qam7



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.3120
2Locked40.3360
3Locked40.3110
4Locked40.3150
5Locked40.3100
6Locked40.3380
7Locked40.9180
8Locked40.3190
9Locked40.9150
10Locked40.3120
11Locked40.3220
12Locked40.3280
13Locked39.3300
14Locked38.6200
15Locked40.9200
16Locked38.9340
17Locked40.3130
18Locked40.9130
19Locked40.9200
20Locked40.3280
21Locked40.3170
22Locked40.9140
23Locked40.3100
24Locked40.3150

 

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X3XEX
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Re: Xbox One X - Slow Upload (Streaming)

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13940000035.2512064 qam6
22580000035.3512016 qam8
33260000035.3512064 qam7
44620000035.3512064 qam5



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0050
2ATDMA00240
3ATDMA0050
4ATDMA0020

 

Network Log

Time Priority Description

2018-12-24 15:47:14.00ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-24 15:47:14.00noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-rtsxxl35016u-b.cm modified;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-24 17:42:36.00criticalNo Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-29 05:52:21.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-29 16:13:41.00criticalNo Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-29 20:53:03.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-29 23:58:57.00criticalNo Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-30 04:23:23.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-30 11:53:47.00ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-30 11:53:47.00noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-rtsxxl35016u-b.cm modified;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2018-12-30 17:26:18.00criticalNo Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2019-01-02 19:28:48.00Warning!RCS Partial Service;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2019-01-02 19:28:49.00criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2019-01-02 19:28:49.00Warning!RCS Partial Service;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2019-01-02 19:28:49.00criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2019-01-02 19:28:49.00Warning!RCS Partial Service;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX CM-QOS=1.1;CM-VER=3.0;
2019-01-02 19:28:54.00Warning!Lost MDD Timeout;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:01:23.00ErrorMissing Mandatory MDD TLV on primary DS Channel;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
2019-01-02 22:06:46.00criticalNo Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX CM-QOS=1.1;CM-VER=3.0;
2019-01-06 22:57:41.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
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Adduxi
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Re: Xbox One X - Slow Upload (Streaming)

Your Downstream power levels are too high.  They should be between -6 to +10  You will need an engineer to fix this.  It would be best to phone in as it can take up to a week for VM to reply here.

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Moderator (Retired) John_G
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Re: Xbox One X - Slow Upload (Streaming)

Hi X3XEX,

I've tried to check your connection to see if there are any area faults that are causing the power levels to be out of spec but couldn't locate your account.

I've just sent you a private message requesting some information so that I can investigate this further for you.


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