cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi pods keep disconnecting

tomp11
Joining in

Hey guys, 

I hope you can help please! I have had issues since last Thursday and have had an engineer visit the property on Tuesday who had no idea what was going on and just replaced the hub. The hub 3.0 i have. 

It is so frustrating as I play games and it is now impossible and has been impossible since last Thursday. It constantly crashes and on the wifi pod it flashes white and then is fine but it takes ages to reconnect and also everything has been working perfectly since I had the internet set up so there is no problems with signal or distance from hub nothing like that. I just have no idea what to do.  

3 REPLIES 3

jb66
Very Insightful Person
Very Insightful Person

Maybe your pod is faulty? Technicians don't carry pods or can test them

Hey well i did think that but i have tried two so i had 1 previously told them about the issue and they then sent another out I have tried both and they are both doing the same thing

Hi tomp11,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with your WiFi pods. 

To confirm, if you disconnect the pod and directly connect to the hub, do you still have the issue?

^Martin