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Joseph90
On our wavelength
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Message 11 of 22
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Re: Virgin are liars

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

11790000001.938256 qam6
21390000002.238256 qam1
31470000002.238256 qam2
41550000002.238256 qam3
5163000000238256 qam4
61710000002.238256 qam5
7187000000238256 qam7
81950000001.938256 qam8
92030000001.538256 qam9
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Joseph90
On our wavelength
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Message 12 of 22
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Re: Virgin are liars

Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1462000244.675512064 qam1
2258000004.525512064 qam4
3326000044.525512064 qam3
4394000194.675512064 qam2


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
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Joseph90
On our wavelength
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Message 13 of 22
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Re: Virgin are liars

Network LogTime Priority Description
01/01/1970 00:01:23ErrorMissing Mandatory MDD TLV on primary DS Channel;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:01:37criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/02/2019 11:26:55noticeSW Download INIT - Via Config file
22/02/2019 11:29:21ErrorDisruption during SW download - Power Failure
22/02/2019 11:29:40noticeSW Download INIT - Via Config file
22/02/2019 11:31:31noticeSW download Successful - Via Config file
22/02/2019 17:29:31criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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jpeg1
Problem sorter
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Message 14 of 22
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Re: Virgin are liars

You still haven't confirmed whether your were measuring the speed with a device having a gigabit ethernet connection.

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RedGooner
Knows their stuff
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Message 15 of 22
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Re: Virgin are liars


@jpeg1 wrote:

You still haven't confirmed whether your were measuring the speed with a device having a gigabit ethernet connection.


I fully agree...The speed he is reporting sounds like a 100MB connection, instead of 1GB connection.

From my own experience VM is great.

--
Red (VM SH2 AC Beta tester)
Running on 350Mb VM service with SH3 in Modem Mode, with a ASUS RT-AC5300 router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk.
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SnowfirE77
On our wavelength
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Message 16 of 22
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Helpful Answer

Re: Virgin are liars

Yep don't be fooled by faster downloads, virgin might be faster but online gaming is awful, as soon as my contract is up virgin will be a fast in the wind.

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Joseph90
On our wavelength
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Message 17 of 22
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Re: Virgin are liars

Facts snow

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Adduxi
Super solver
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Message 18 of 22
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Re: Virgin are liars


@Joseph90 wrote:

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

11790000001.938256 qam6
21390000002.238256 qam1
31470000002.238256 qam2
41550000002.238256 qam3
5163000000238256 qam4
61710000002.238256 qam5
7187000000238256 qam7
81950000001.938256 qam8
92030000001.538256 qam9

Where are the stats for the rest of the DS channels?  On a Hub 3 I would have expected at least 20 channels ?

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Adduxi
Super solver
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Message 19 of 22
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Re: Virgin are liars


@Joseph90 wrote:
Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1462000244.675512064 qam1
2258000004.525512064 qam4
3326000044.525512064 qam3
4394000194.675512064 qam2


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

Those stats look fine.  "Feature" in the latest firmware has moved the decimal point on the US power btw, so 4.675 is actually 46.75

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jpeg1
Problem sorter
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Message 20 of 22
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Re: Virgin are liars


@Joseph90 wrote:

Facts snow


It's your facts that are missing.

You keep slagging off Virgin, and it might be their fault, but until you cooperate with the advice you are being given by volunteers trying to help you, you will never know.

I ask you once again, can you confirm that you are measuring the speed with a device having a gigabit ethernet connection?

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