Traceroute help

[Liamlyon96]

Is this a normal looking traceroute?

traceroute to www.google.com (142.250.200.36), 30 hops max, 38 byte packets
1 * * *
2 sgyl-core-2a-xe-1131-0.network.virginmedia.net (62.252.46.193) 12.575 ms 12.629 ms 11.892 ms
3 * * *
4 tcl5-ic-4-ae5-0.netw *
14 * *dia.net (62 * *
16 *) 25.418 ms 24.661 ms 25.852 ms
5 74.125.146.216 (74.125.146.216) 23.800 ms cpc69435-hink4-2-0-cust116.8-2.cable.virginm.net (62.252.5.117) 24.699 ms 25.474 ms
6 * * *
7 108.170.246.161 (108.170.246.161) 26.140 ms 26.655 ms 216.239.63.218 (216.239.63.218) 24.856 ms
8 108.170.246.176 (108.170.246.176) 24.671 ms 108.170.246.144 (108.170.246.144) 22.524 ms 27.817 ms
9 216.239.58.133 (216.239.58.133) 25.796 ms 209.85.143.67 (209.85.143.67) 29.685 ms 27.645 ms
10 209.85.250.184 (209.85.250.184) 24.818 ms lhr48s30-in-f4.1e100.net (142.250.200.36) 24.797 ms 216.239.59.4 (216.239.59.4) 25.652 ms

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[DJ_Shadow1966]

Hello

Yes that looks normal, if you are asking about the items that are marked *** then that is quite normal all it means is that device doesn't respond to a ICMP packet, but as the next device is responding then it is all good.

Regards Mike

[Liamlyon96]

Cheers man that's what I was confused about thanks for your help 

[DJ_Shadow1966]

Hello

Your welcome, if you have any more queries by all means come on back to the forum we do have a great team of VM staff members, VIPs and normal customers with a great deal of knowledge. Stay safe and have a great weekend.

Regards Mike

[Liamlyon96]

Any reason why I get low latency showing on servers for Cod cold war but in game it's never as low as it says should be in settings 3-4 servers under 30 ping but I'm forever lucky if I'm on 40-50, I play other games fifa for instance my ping is stable 24ms in London server ? 

[ravenstar68]

It really depends on where the server is and the path that the packets take to get to the server.  It helps to see a specific traceroute to the server IP address.

[Liamlyon96]

I've tried but Activision don't give me any ip address for server 

[Kath_F]

Hi Liamlyon96, 

Thanks for your post and apologies to hear you are having an issue with latency when playing COD. 

This sort of thing tends to happen quite often with this game and is caused depending on which servers you connect to. 

• Are you playing via a console or PC?
• What type of connection are you using? If through WiFi, can you try connecting via an ethernet cable to see if this changes things?
• Does this happen with other games?

Pop back with your answers so we can help further. 

Thanks,

[Liamlyon96]

I'm on console and use Ethernet n no iy doesn't happen on other games 

[Alex_RM]

Thanks Liamlyon96,

I've been able to locate your account using your forum details and there are no issues showing from our end.

I can however see it's been some time since the hub has been rebooted, if you can please do this for me?

If you can also said up a BQM so we can see what's happening from your side.

Alex_Rm