on 21-08-2021 23:00
So a guy from virgin come out today and messed around with splitters and wires etc. Still my lag persists, plus I seem to have a bit of jitter. From he done what he done my power levels have all changed does this look good ? As I don’t know what it al means lol thanks I’m advance. Also my log is full of errors but can’t post those because of the IP address.
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
25 | 331000000 | 4.699997 | 40.366287 | QAM256 | 25 |
1 | 139000000 | 3.000000 | 40.946209 | QAM256 | 1 |
2 | 147000000 | 3.000000 | 40.366287 | QAM256 | 2 |
3 | 155000000 | 3.099998 | 40.946209 | QAM256 | 3 |
4 | 163000000 | 3.099998 | 40.946209 | QAM256 | 4 |
5 | 171000000 | 3.099998 | 40.946209 | QAM256 | 5 |
6 | 179000000 | 3.099998 | 40.946209 | QAM256 | 6 |
7 | 187000000 | 3.299999 | 40.946209 | QAM256 | 7 |
8 | 195000000 | 3.299999 | 40.366287 | QAM256 | 8 |
9 | 203000000 | 3.400002 | 40.946209 | QAM256 | 9 |
10 | 211000000 | 3.400002 | 40.946209 | QAM256 | 10 |
11 | 219000000 | 3.299999 | 40.366287 | QAM256 | 11 |
12 | 227000000 | 3.299999 | 40.366287 | QAM256 | 12 |
13 | 235000000 | 3.299999 | 40.946209 | QAM256 | 13 |
14 | 243000000 | 3.500000 | 40.946209 | QAM256 | 14 |
15 | 251000000 | 3.700001 | 40.366287 | QAM256 | 15 |
16 | 259000000 | 4.099998 | 40.946209 | QAM256 | 16 |
17 | 267000000 | 4.199997 | 40.366287 | QAM256 | 17 |
18 | 275000000 | 4.000000 | 40.946209 | QAM256 | 18 |
19 | 283000000 | 3.700001 | 40.946209 | QAM256 | 19 |
20 | 291000000 | 3.700001 | 40.946209 | QAM256 | 20 |
21 | 299000000 | 3.900002 | 40.946209 | QAM256 | 21 |
22 | 307000000 | 4.199997 | 40.946209 | QAM256 | 22 |
23 | 315000000 | 4.500000 | 40.946209 | QAM256 | 23 |
24 | 323000000 | 4.800003 | 40.366287 | QAM256 | 24 |
26 | 339000000 | 4.500000 | 40.366287 | QAM256 | 26 |
27 | 347000000 | 4.300003 | 40.946209 | QAM256 | 27 |
28 | 355000000 | 4.000000 | 40.366287 | QAM256 | 28 |
29 | 363000000 | 3.799999 | 40.946209 | QAM256 | 29 |
30 | 371000000 | 3.799999 | 40.366287 | QAM256 | 30 |
31 | 379000000 | 3.799999 | 40.366287 | QAM256 | 31 |
3.0 Downstream channels
Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
25 | Locked | 40.366287 | 0 | 0 |
1 | Locked | 40.946209 | 0 | 0 |
2 | Locked | 40.366287 | 0 | 0 |
3 | Locked | 40.946209 | 0 | 0 |
4 | Locked | 40.946209 | 0 | 0 |
5 | Locked | 40.946209 | 0 | 0 |
6 | Locked | 40.946209 | 0 | 0 |
7 | Locked | 40.946209 | 0 | 0 |
8 | Locked | 40.366287 | 0 | 0 |
9 | Locked | 40.946209 | 0 | 0 |
10 | Locked | 40.946209 | 0 | 0 |
11 | Locked | 40.366287 | 0 | 0 |
12 | Locked | 40.366287 | 0 | 0 |
13 | Locked | 40.946209 | 0 | 0 |
14 | Locked | 40.946209 | 0 | 0 |
15 | Locked | 40.366287 | 0 | 0 |
16 | Locked | 40.946209 | 0 | 0 |
17 | Locked | 40.366287 | 0 | 0 |
18 | Locked | 40.946209 | 0 | 0 |
19 | Locked | 40.946209 | 0 | 0 |
20 | Locked | 40.946209 | 0 | 0 |
21 | Locked | 40.946209 | 0 | 0 |
22 | Locked | 40.946209 | 0 | 0 |
23 | Locked | 40.946209 | 0 | 0 |
24 | Locked | 40.366287 | 0 | 0 |
26 | Locked | 40.366287 | 0 | 0 |
27 | Locked | 40.946209 | 0 | 0 |
28 | Locked | 40.366287 | 0 | 0 |
29 | Locked | 40.946209 | 0 | 0 |
30 | Locked | 40.366287 | 0 | 0 |
31 | Locked | 40.366287 | 0 | 0 |
33 | 96 | 4K | 1880 | QAM4096 | 424 |
33 | Locked | 43 | 3.8 | 6664802 | 0 |
on 21-08-2021 23:02
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 25800000 | 47.270599 | 5120 KSym/sec | 64QAM | 6 |
2 | 39400000 | 47.770599 | 5120 KSym/sec | 64QAM | 4 |
3 | 46200000 | 48.020599 | 5120 KSym/sec | 64QAM | 3 |
4 | 32600000 | 47.520599 | 5120 KSym/sec | 64QAM | 5 |
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
2 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
3 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
4 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
on 21-08-2021 23:09
on 21-08-2021 23:11
on 22-08-2021 00:08
Plugged in via cat6 Ethernet to ps5. When playing warzone and modern warefare I’m getting 3 yellow boxes that I’ve seen people saying online it’s not packet loss it’s packet burst?
https://www.thinkbroadband.com/broadband/monitoring/quality/share/951d0cb4f0e8f4c4c6977dbfaefa742c1acbf0a1
on 24-08-2021 08:38
Hi Colinwm86,
Thank you for reaching back out to us, your last BQM link isn't allow us to check it, I have had a look at things our end and cannot see any issues which may be causing this, I can only advise to keep running your BQM for a couple of Days then add the live results here making sure you don't post any personal information such as I P ETC.
Regards
Paul.
on 01-09-2021 12:09
Seems to be fine over the past week when I’ve had the chance to get on.
https://www.thinkbroadband.com/broadband/monitoring/quality/share/951d0cb4f0e8f4c4c6977dbfaefa742c1acbf0a1
on 03-09-2021 12:56
Hi Colinwm86,
Thanks for popping back to update us.
The graph is looking OK and looking at your connection and hub, things are looking good too.
If you start to have further issues, pop back and let us know so we can have another look at things for you.
Thanks,