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Recent packet loss - M500

angusb143
Tuning in

Hi everyone!

At some point within the last two weeks I woke up and suddenly was experiencing some insane packet loss whilst gaming. It occurs across every game so I can only imagine it's a virgin issue. 

I've gone through some other packet loss posts but didn't really get an answer but I saw most people attached a thinkbroadband graph, so I've attached that below. I've also attached a video of what it looks like in game. 

Any help would be appreciated! 

(In game there's a graph too and it usually shows it spiking to 100% and happens every 10 seconds or so, it's completely unplayable)



DCh1HD9


11 REPLIES 11

Hi @angusb143

Thanks for joining me on PM.

Just to update the thread, the engineer visit was booked in.

This can be tracked or indeed re-arranged, in your online account

Best

John_GS
Forum Team


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That’s great! Thank you 🙂