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Problem connecting upstairs

Collpatz
Joining in

on ‎22-11-2021 20:36

My son has problems getting Internet in his bedroom. Particularly his game console. Is there a booster I can get 

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2 REPLIES 2

carl_pearce
Community elder

on ‎22-11-2021 20:41

@Collpatz wrote:

My son has problems getting Internet in his bedroom. Particularly his game console. Is there a booster I can get 

What package are you on?

There are various things you can do:

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Akua_A
Forum Team
Forum Team

on ‎25-11-2021 15:51

Hi Collpatz,

Welcome to our community forums and thank you for your first post.

Sorry to hear your son is having issues with the internet in his room especially when gaming. We can understand this is not ideal and we want to best help. I have been able to access your account using forum details and I can see you have recently contacted our team regarding this. Is the issue still ongoing? Do you need any further help?

Thanks,

Akua_A
Forum Team

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