on 12-11-2021 16:31
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.9 | 376 | 161 |
2 | Locked | 38.9 | 2345 | 179 |
3 | Locked | 38.9 | 2833 | 175 |
4 | Locked | 40.3 | 123 | 10421 |
5 | Locked | 38.9 | 2176 | 5892 |
6 | Locked | 38.6 | 447 | 201 |
7 | Locked | 38.6 | 1173 | 182 |
8 | Locked | 38.9 | 2037 | 184 |
9 | Locked | 40.3 | 780 | 204 |
10 | Locked | 40.9 | 1181 | 150 |
11 | Locked | 40.9 | 394 | 110 |
12 | Locked | 38.6 | 474 | 104 |
13 | Locked | 38.9 | 761 | 122 |
14 | Locked | 38.9 | 846 | 96 |
15 | Locked | 40.9 | 911 | 98 |
16 | Locked | 38.9 | 2712 | 117 |
17 | Locked | 38.9 | 1261 | 154 |
18 | Locked | 38.6 | 354 | 143 |
19 | Locked | 38.6 | 372 | 103 |
20 | Locked | 38.9 | 399 | 83 |
21 | Locked | 38.9 | 378 | 113 |
22 | Locked | 38.9 | 389 | 64 |
23 | Locked | 38.9 | 345 | 113 |
24 | Locked | 38.9 | 357 | 90 |
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 53700004 | 38 | 5120 | 64 qam | 10 |
2 | 39400000 | 38 | 5120 | 64 qam | 12 |
3 | 46199976 | 38 | 5120 | 64 qam | 11 |
4 | 60299991 | 38 | 5120 | 64 qam | 9 |
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 1 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | 873254k;fg87dsfd;kfoA,.iy |
SFID | 15392 |
Max Traffic Rate | 575000000 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
SFID | 15391 |
Max Traffic Rate | 38520000 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 16320 |
Scheduling Type | BestEffort |
12-11-2021 18:05 - edited 12-11-2021 18:06
Too many PostRS errors, so they need a technician to fix.
Also please stick to the one thread you created earlier. Please check these stats. Getting terrible lag - Virgin Media Community - 4865035
This double post will just contuse the issue.
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on 15-11-2021 09:40
Hello @halifax1983,
Welcome back! Thanks for posting.
I am sorry for any issues with your broadband.
I located your account, I am unable to see any downstream errors on your equipment currently. It does mention a device is too close to the Hub. Can you make sure nothing with Bluetooth is to close to the Hub?
Many thanks,
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on 15-11-2021 20:17
Problem seems to have resolved itself thank you
on 17-11-2021 20:32
Hi halifax1983,
Thanks for coming back to us on this.
We're glad to hear that things are resolved for you now. If you do have any further issues, pop back here and let us know.
Take care,