This is awful it was off all day yesterday, I called up this morning and they tell me it will be back on Monday! It's a joke why do I want to pay for a service that doesn't provide what it supposed to! It's a joke the fact you said it won't be fixed until Monday I will be complaining and I'm thinking about leaving your service!
We shouldn;t have to use Google DNS settings, We pay Virgin for broadband and all was working fine till last night.. They claim its fixed today but clearly its not as there are still a lot of people with issues. I appreciate you're trying to help but you're providing a workaround when Virgin Media should be providing a fix!
Can't get onto PlayStation network anymore, done all reboots, however if I put my PS4 into the DMZ it works fine, but can only do that with one of the PlayStations, whatever you've done since 26th September needs to be reversed.
Same here in Oldham, was fine yesterday but locked out of using any game today that has been downloaded. I’ve changed my DNS settings to use Google and now it’s fine, but it’s a step I shouldn’t have to take, sort your **bleep** out Virgin!
For anyone interested, Google’s DNS addresses are; Primary : 126.96.36.199 Secondary : 188.8.131.52