on 25-09-2022 12:07
For the past 6 months or so, my connection has been very unreliable when gaming, my ping frequently spikes causing rubber banding and lag and there is also occasional packet loss. I am using Hub 3 with an ethernet cable connected directly to my PC.
Downstream
1 | 307000000 | 7.6 | 40 | 256 qam | 22 |
2 | 139000000 | 7.8 | 40 | 256 qam | 1 |
3 | 147000000 | 7.8 | 40 | 256 qam | 2 |
4 | 155000000 | 7.8 | 40 | 256 qam | 3 |
5 | 163000000 | 7.5 | 40 | 256 qam | 4 |
6 | 171000000 | 7.5 | 40 | 256 qam | 5 |
7 | 179000000 | 7.4 | 40 | 256 qam | 6 |
8 | 187000000 | 7.5 | 40 | 256 qam | 7 |
9 | 195000000 | 7.3 | 40 | 256 qam | 8 |
10 | 203000000 | 7.1 | 40 | 256 qam | 9 |
11 | 211000000 | 7.1 | 40 | 256 qam | 10 |
12 | 219000000 | 7 | 40 | 256 qam | 11 |
13 | 227000000 | 7 | 40 | 256 qam | 12 |
14 | 235000000 | 7 | 40 | 256 qam | 13 |
15 | 243000000 | 7 | 40 | 256 qam | 14 |
16 | 251000000 | 6.9 | 40 | 256 qam | 15 |
17 | 259000000 | 7.1 | 40 | 256 qam | 16 |
18 | 267000000 | 7.1 | 40 | 256 qam | 17 |
19 | 275000000 | 7 | 40 | 256 qam | 18 |
20 | 283000000 | 7.1 | 40 | 256 qam | 19 |
21 | 291000000 | 7.5 | 40 | 256 qam | 20 |
22 | 299000000 | 8 | 40 | 256 qam | 21 |
23 | 315000000 | 7.6 | 40 | 256 qam | 23 |
24 | 323000000 | 7.8 | 40 | 256 qam | 24 |
1 | Locked | 40.9 | 90 | 0 |
2 | Locked | 40.9 | 81 | 0 |
3 | Locked | 40.9 | 84 | 0 |
4 | Locked | 40.9 | 95 | 0 |
5 | Locked | 40.9 | 76 | 0 |
6 | Locked | 40.9 | 91 | 0 |
7 | Locked | 40.9 | 108 | 0 |
8 | Locked | 40.9 | 92 | 0 |
9 | Locked | 40.9 | 92 | 0 |
10 | Locked | 40.3 | 73 | 0 |
11 | Locked | 40.9 | 72 | 0 |
12 | Locked | 40.3 | 74 | 0 |
13 | Locked | 40.9 | 57 | 0 |
14 | Locked | 40.3 | 78 | 0 |
15 | Locked | 40.3 | 91 | 0 |
16 | Locked | 40.9 | 72 | 0 |
17 | Locked | 40.9 | 97 | 0 |
18 | Locked | 40.9 | 87 | 0 |
19 | Locked | 40.9 | 68 | 0 |
20 | Locked | 40.9 | 89 | 0 |
21 | Locked | 40.9 | 86 | 0 |
22 | Locked | 40.9 | 63 | 0 |
23 | Locked | 40.9 | 92 | 0 |
24 | Locked | 40.9 | 89 | 0 |
Upstream
1 | 53700000 | 43.5 | 5120 | 64 qam | 2 |
2 | 25800000 | 45 | 5120 | 64 qam | 6 |
3 | 32600000 | 45 | 5120 | 64 qam | 5 |
4 | 39400000 | 43.5 | 5120 | 64 qam | 4 |
5 | 46200000 | 43.5 | 5120 | 64 qam | 3 |
1 | ATDMA | 0 | 0 | 1 | 0 |
2 | ATDMA | 0 | 0 | 5 | 6 |
3 | ATDMA | 0 | 0 | 5 | 2 |
4 | ATDMA | 0 | 0 | 10 | 4 |
5 | ATDMA | 0 | 0 | 10 | 4 |
Network Log
24/09/2022 23:11:54 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
23/09/2022 21:38:35 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
23/09/2022 20:01:48 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
23/09/2022 20:01:48 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/09/2022 13:14:55 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/09/2022 08:01:48 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/09/2022 08:01:48 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/09/2022 02:26:30 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
16/09/2022 20:01:48 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
16/09/2022 20:01:48 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:18:21 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:18:21 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:15:41 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:15:41 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:15:1 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:15:1 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:14:41 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:14:41 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:14:1 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/09/2022 08:14:1 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
I've only just set up a BQM a couple of days ago, this is the graph for yesterday.
It's been very frustrating trying to play any kind of online multiplayer game these past few months, so any help would be greatly appreciated. Thank you 🙂.
Answered! Go to Answer
27-09-2022 14:01 - edited 27-09-2022 14:04
Yes oversubscription is another phrase for the same thing.
Buying another router would probably give you better Wi-Fi and it would stop virgin stupid speed tests, but it won’t stop the lag.
You could buy one from somewhere that would allow returns when used, that way you can see for your self if it’s of any help.
When I was in an oversubscribed area nothing I did made any difference. You only fix is Virgin adding capacity to your area, and they won’t do that until it gets very bad. I mean catastrophically bad.
However as you can tell from my BQM even if you get that fixed some other problem always comes along.
If you have a choice of providers do yourself a favour and get fttp. Virgins network is old tech and it’s days are numbered.
25-09-2022 16:42 - edited 25-09-2022 16:43
I wish VM kepted the T# reset every 24hr in all hubs.
Yup yellow spikes and blue and green want to follow because some people on your shared upstream went and did a download or upload.
on 25-09-2022 19:11
@legacy1 wrote:I wish VM kepted the T# reset every 24hr in all hubs.
Yup yellow spikes and blue and green want to follow because some people on your shared upstream went and did a download or upload.
What?
I think you are trying to say that S-C is causing the spikes due to heavy usage?
It looks like classic overutilization to me.
on 27-09-2022 11:15
Is that the same thing as oversubscription and do you know if there anything I can do to make the experience better in such a case? A friend told me to consider getting a router with SQM capability but I want to be sure that would help before spending 150 quid on a new router. I am out of contract at least if there's nothing to do about it.
27-09-2022 14:01 - edited 27-09-2022 14:04
Yes oversubscription is another phrase for the same thing.
Buying another router would probably give you better Wi-Fi and it would stop virgin stupid speed tests, but it won’t stop the lag.
You could buy one from somewhere that would allow returns when used, that way you can see for your self if it’s of any help.
When I was in an oversubscribed area nothing I did made any difference. You only fix is Virgin adding capacity to your area, and they won’t do that until it gets very bad. I mean catastrophically bad.
However as you can tell from my BQM even if you get that fixed some other problem always comes along.
If you have a choice of providers do yourself a favour and get fttp. Virgins network is old tech and it’s days are numbered.
on 30-09-2022 08:34
Unfortunately there's no providers offering FTTP where I live ☹️, but I'm probably still going to switch to a different one. I appreciate the advice, thanks.