Well certainly thank you for your reply, however, I was expecting something like a fixed date soon or something, not looking forward to a waiting a year or two for this to go away, as I need to get what I am paying for on the spot, not this joke of an internet that is basically unusable for simple tasks. According to your technician, my area is with 98% overutilization which is pretty high, no?? Anyhow, I would expect you to be monitoring those things yourselves, and not having me chase this up for you to deal with. I have concluded that I will be switching providers in this case, as there seem to be no quick fixes for this, and I wouldn't expect there to be one. I have left the BQM running, for anyone else to see if this would get sorted whilst I am still on your network, but I have low hopes. Thank you, to the forum members who were so quick to diagnose the issue, and help me make the right decision.
