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Greenlandys
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Packet loss while playing WoW

For about a week now my ping / latency in WoW has become very unstable and in many cases makes the game playable. I've run a few tests - traceroutes, pathpings and WinMTR and the tech support has noticed that there is Packet Loss occuring within the Virgin Media network somewhere along the line.

There are my WinMTR results for each of Blizzards 3 EU IP addresses.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 100 | 132 | 1 | 4 | 4 | 4 | 4 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
|bagu-core-2b-ae13-2386.network.virginmedia.net - 1 | 648 | 647 | 8 | 10 | 37 | 10 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
|86.85-254-62.static.virginmediabusiness.co.uk - 9 | 488 | 447 | 16 | 19 | 56 | 16 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| uk-lon03a-ri1-ae2-0.aorta.net - 8 | 505 | 468 | 15 | 19 | 54 | 18 |
| 213.46.175.254 - 10 | 468 | 422 | 16 | 20 | 44 | 20 |
| ae1-br01-eqld5.as57976.net - 12 | 445 | 393 | 21 | 25 | 111 | 21 |
| et-0-0-2-br02-eqam1.as57976.net - 3 | 584 | 569 | 20 | 64 | 3081 | 22 |
| et-0-0-67-pe02-eqam1.as57976.net - 15 | 416 | 357 | 21 | 24 | 43 | 24 |
| 185.60.112.157 - 1 | 640 | 637 | 19 | 21 | 42 | 20 |
|________________________________________________|______|______|______|______|______|______|

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 100 | 133 | 1 | 2 | 2 | 2 | 2 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
|bagu-core-2b-ae13-2386.network.virginmedia.net - 5 | 560 | 535 | 8 | 13 | 55 | 14 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
|86.85-254-62.static.virginmediabusiness.co.uk - 10 | 473 | 426 | 16 | 21 | 66 | 16 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| uk-lon03a-ri1-ae2-0.aorta.net - 6 | 536 | 504 | 15 | 21 | 64 | 18 |
| 213.46.175.254 - 12 | 460 | 409 | 13 | 20 | 66 | 18 |
| ae1-br01-eqld5.as57976.net - 19 | 373 | 304 | 21 | 107 | 4553 | 25 |
| et-0-0-2-br02-eqam1.as57976.net - 17 | 394 | 330 | 20 | 101 | 4167 | 23 |
| et-0-0-67-pe01-eqam1.as57976.net - 14 | 436 | 379 | 20 | 25 | 65 | 23 |
| 137.221.66.41 - 10 | 485 | 441 | 20 | 26 | 72 | 22 |
| 185.60.112.158 - 1 | 656 | 655 | 19 | 23 | 67 | 21 |
|________________________________________________|______|______|______|______|______|______|

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 100 | 111 | 1 | 4 | 4 | 4 | 4 |
| No response from host - 100 | 110 | 0 | 0 | 0 | 0 | 0 |
|bagu-core-2b-ae13-2386.network.virginmedia.net - 2 | 510 | 500 | 7 | 19 | 61 | 18 |
| No response from host - 100 | 110 | 0 | 0 | 0 | 0 | 0 |
|86.85-254-62.static.virginmediabusiness.co.uk - 6 | 446 | 420 | 14 | 27 | 75 | 26 |
| No response from host - 100 | 110 | 0 | 0 | 0 | 0 | 0 |
| uk-lon03a-ri1-ae5-0.aorta.net - 6 | 450 | 425 | 16 | 27 | 71 | 26 |
| 213.46.175.254 - 7 | 442 | 415 | 15 | 28 | 68 | 24 |
| ae1-br01-eqld5.as57976.net - 12 | 382 | 339 | 22 | 42 | 486 | 47 |
| et-0-0-2-br02-eqpa4.as57976.net - 12 | 378 | 334 | 23 | 38 | 199 | 50 |
| be2-pe02-eqpa4.as57976.net - 10 | 398 | 360 | 22 | 34 | 73 | 30 |
| 185.60.114.159 - 1 | 545 | 544 | 21 | 33 | 77 | 29 |
|________________________________________________|______|______|______|______|______|______|

I'm using a SH3, and before thursday-ish last week the latency/ping was perfect and has been since I joined Virgin, but all of a sudden this has started happening.

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Re: Packet loss while playing WoW


@Greenlandys wrote:

For about a week now my ping / latency in WoW has become very unstable and in many cases makes the game playable. I've run a few tests - traceroutes, pathpings and WinMTR and the tech support has noticed that there is Packet Loss occuring within the Virgin Media network somewhere along the line.

There are my WinMTR results for each of Blizzards 3 EU IP addresses.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 100 | 132 | 1 | 4 | 4 | 4 | 4 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
|bagu-core-2b-ae13-2386.network.virginmedia.net - 1 | 648 | 647 | 8 | 10 | 37 | 10 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
|86.85-254-62.static.virginmediabusiness.co.uk - 9 | 488 | 447 | 16 | 19 | 56 | 16 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| uk-lon03a-ri1-ae2-0.aorta.net - 8 | 505 | 468 | 15 | 19 | 54 | 18 |
| 213.46.175.254 - 10 | 468 | 422 | 16 | 20 | 44 | 20 |
| ae1-br01-eqld5.as57976.net - 12 | 445 | 393 | 21 | 25 | 111 | 21 |
| et-0-0-2-br02-eqam1.as57976.net - 3 | 584 | 569 | 20 | 64 | 3081 | 22 |
| et-0-0-67-pe02-eqam1.as57976.net - 15 | 416 | 357 | 21 | 24 | 43 | 24 |
| 185.60.112.157 - 1 | 640 | 637 | 19 | 21 | 42 | 20 |
|________________________________________________|______|______|______|______|______|______|

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 100 | 133 | 1 | 2 | 2 | 2 | 2 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
|bagu-core-2b-ae13-2386.network.virginmedia.net - 5 | 560 | 535 | 8 | 13 | 55 | 14 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
|86.85-254-62.static.virginmediabusiness.co.uk - 10 | 473 | 426 | 16 | 21 | 66 | 16 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| uk-lon03a-ri1-ae2-0.aorta.net - 6 | 536 | 504 | 15 | 21 | 64 | 18 |
| 213.46.175.254 - 12 | 460 | 409 | 13 | 20 | 66 | 18 |
| ae1-br01-eqld5.as57976.net - 19 | 373 | 304 | 21 | 107 | 4553 | 25 |
| et-0-0-2-br02-eqam1.as57976.net - 17 | 394 | 330 | 20 | 101 | 4167 | 23 |
| et-0-0-67-pe01-eqam1.as57976.net - 14 | 436 | 379 | 20 | 25 | 65 | 23 |
| 137.221.66.41 - 10 | 485 | 441 | 20 | 26 | 72 | 22 |
| 185.60.112.158 - 1 | 656 | 655 | 19 | 23 | 67 | 21 |
|________________________________________________|______|______|______|______|______|______|

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 100 | 111 | 1 | 4 | 4 | 4 | 4 |
| No response from host - 100 | 110 | 0 | 0 | 0 | 0 | 0 |
|bagu-core-2b-ae13-2386.network.virginmedia.net - 2 | 510 | 500 | 7 | 19 | 61 | 18 |
| No response from host - 100 | 110 | 0 | 0 | 0 | 0 | 0 |
|86.85-254-62.static.virginmediabusiness.co.uk - 6 | 446 | 420 | 14 | 27 | 75 | 26 |
| No response from host - 100 | 110 | 0 | 0 | 0 | 0 | 0 |
| uk-lon03a-ri1-ae5-0.aorta.net - 6 | 450 | 425 | 16 | 27 | 71 | 26 |
| 213.46.175.254 - 7 | 442 | 415 | 15 | 28 | 68 | 24 |
| ae1-br01-eqld5.as57976.net - 12 | 382 | 339 | 22 | 42 | 486 | 47 |
| et-0-0-2-br02-eqpa4.as57976.net - 12 | 378 | 334 | 23 | 38 | 199 | 50 |
| be2-pe02-eqpa4.as57976.net - 10 | 398 | 360 | 22 | 34 | 73 | 30 |
| 185.60.114.159 - 1 | 545 | 544 | 21 | 33 | 77 | 29 |
|________________________________________________|______|______|______|______|______|______|

I'm using a SH3, and before thursday-ish last week the latency/ping was perfect and has been since I joined Virgin, but all of a sudden this has started happening.


Looks okay- can you set up a BQM

 

 HERE

 

 Run it for say 24 hrs, and post the result.

 

 

 

 

 

 

 

 


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Forum Team (Retired) Nat_J
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Re: Packet loss while playing WoW

I'm sorry to hear this Greenlandys,

 

I've responded to your separate thread.

 

Speak to you soon,

 

Nat_J


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