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Kirston26
Tuning in
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Message 21 of 22
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Re: Packet loss and Ping [Area 14]

Maybe call Virgin up and tell them you're thinking about leaving. When they ask why, just tell them service is intermittent at best. 

Worth a try. 

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MonteXMat
On our wavelength
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Message 22 of 22
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Re: Packet loss and Ping [Area 14]

I've been gone for a while, just bought an Archer C7 router an the bqm looks way more consistent. Ping doesn't spike every few seconds.

However, my upstream power levels have risen by 2 dBmV on all channels, since the last engineer's visit and I'm receiving T3 Timeouts resulting in packet loss. Can I get some help?

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13940000044.5512064 qam4
24620000044.8512064 qam3
35370000045.3512064 qam2
46030000046512064 qam1



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0030
2ATDMA0000
3ATDMA00170
4ATDMA00160

 

Here is the BQM

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