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PS5- "Lan Cable Not Connected"

dylanv
Settling in

I keep getting kicked from whatever game I am playing on the Ps5 because of "Lan Cable Not connected" even though I am hardwired to my router.

I have read that I need to set up port forwarding or a static IP, but I don't know how to do that and don't want to mess about in the settings without help.

I have the Virgin Hub 3.0 router. Help appreciated!

3 REPLIES 3

Adduxi
Very Insightful Person
Very Insightful Person

Check the cable is fully seated and is a good quality Cat 6a type.

Look on portforward.com for details of how to setup port forwarding, it's a very informative site.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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This website looks like it's just selling a software package. I don't want that, I want specific information relevant to Virgin media, not generic advertising selling me software.

Adduxi
Very Insightful Person
Very Insightful Person

That website has specific information for many Routers, including VM Hubs.

It is not just selling software. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks