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Vespa251
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PS4 lagigv

My sons PS4 is lagging he says the ping is going up to 500, I have phoned virgin & was told there was no problems I requested a new hub as I had to do that years back with my husbands xbox but she said she couldn’t send me one it was against policy!! I paid for the last one & said this time I would do the same, other things go off & on aswell which is really annoying when you pay so much for internet! Any ideas on how to fix the issue? I have reserved an IP address & tried hard wired doesn’t make a difference 

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ozgurcan
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Re: PS4 lagigv

set ap a bqm at thinkbroadband.com, it will show you what your latency is. 

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