Virgin Media Community

[mitch84]

Hi

I had an issue yesterday evening playing online, BFV game.

I would be playing for 1-2 minutes fine, before suddenly my ping would start to rocket to 999, making my game lag badly and lose connection to the EA servers.

Odd thing is I have been playing this perfectly fine for the last 3 weeks as well as online gaming in general for years.

I thought it was the EA servers but I believe it was an issue my end.

I have the latest .608 firmware on my hub 3 which is in modem mode, I have checked my power levels and they are within the required range.

It could have been an issue with my own router, but if a mod could maybe check to see if I have any issues I would be grateful.

Thanks 

[Heather_J]

Hi mitch84, 

Thanks for posting 🙂

I've just tested the network from our end and all is well at the moment. Any changed from your end? Also, have you tested without any 3rd party equipment yet?

Speak soon, 

Take care.

[RedGooner]

Been playing BFV since launch, and had no issues at all.

[mitch84]

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@Heather_J wrote:

Hi mitch84, 

Thanks for posting 🙂

I've just tested the network from our end and all is well at the moment. Any changed from your end? Also, have you tested without any 3rd party equipment yet?

Speak soon, 

Take care.

---

It's been fine since but not played at peak times yet, I haven't got the time to start disconnecting my 3rd party router.

It may well have been my router as I do have trouble with the 5ghz band sometimes where it just drops. If that continues to happen I may just invest in a new router.

Thanks for checking my connection.

[mitch84]

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@RedGooner wrote:

Been playing BFV since launch, and had no issues at all.

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Do you use your own router, if so which one please?

I think its my routers 5ghz wifi that seems to screw up every so often, as when this high ping happened on BFV my 5ghz dropped as well.

Ive tried everything to sort it changing channels, resetting, different firmwares with no change.

I have the Asus AC86U.

If it happens again I might just look for something else.

[RedGooner]

My sig says all you need to know.

Plus I only Game on BFV on PC via wired.

[SonarUK]

I would start with default settings with these modifications:

Wireless 2.4 GHz Professional
Airtime Fairness - Disable (causes connectivity issues for various devices, including wireless printers)
Universal Beamforming - Disable (non-standard, might cause compatibility issues with some clients)

Wireless 5 GHz Professional
Airtime Fairness - Disable

LAN - Switch Control
Spanning-Tree Protocol - Disable

If you experience wifi issues I would make the following changes one at a time until you figure out which setting fixes your issue.

Wireless 2.4 GHz Professional
Turbo QAM - Disable
Multi-User MIMO - Disable (not an option on all models)
Explicit Beamforming - Disable

Wireless 5 GHz Professional
Universal Beamforming - Disable

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This thread is detailed

https://www.snbforums.com/threads/official-release-aimesh-firmware-v3-0-0-4-384-20308-for-all-suppor...

[tonycv51]

A couple of things that might help

- have you got the latest December firmware. 45149.  It does mention some wifi stability improvements in the notes

- do you have a samsung smart TV connected to the Asus  If so can cause network issues unless set to fixed IP on both the router and TV