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HouseSpider
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Message 21 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac

Was anyone able to find a solution other than 'replace the thing' in the end at all, please?

 

 

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legacy1
Alessandro Volta
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Message 22 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac


@HouseSpider wrote:

Was anyone able to find a solution other than 'replace the thing' in the end at all, please?


I'm sure if they used modem mode with a 1Gb ports wireless router it would work fine.

 

 

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chrisandrews87
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Message 23 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac

Apologies for the late response... i have been away over Christmas and new year (with no issues getting online without the Superhub 2ac!).

I have contacted Virgin Media support since my return and was told that the issue is with the Switch and that i would need to contact Virgin Media Gadget Rescue (which is a chargeable service). When asked if i could swap the router out, was informed that they could only do this if there was a fault with the router, and to diagnose a fault i would have to pay... and around in circles we went. I could get a SH3, but i would have to pay for the upgrade. I'm not exactly happy with the outcome!

I didn't want to threaten to leave as that seems a little excessive. I may try again at some point. Does any from Virgin monitor these community posts, so i can communicate direct with them to try and resolve?

If i have to pay for anything i will be buying my own router...

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chrisandrews87
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Message 24 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac

So i took the plunge and purchased a new router on the recommendation of a couple of review websites, an ASUS RT-AC66U.

Long story short NAT Type is still an F... how is this the case. Have i literally purchased the only other router in existence that causes the the same outcome as the SH2 AC? I have no idea what to do now... Surely there is an issue with Nintendo as well being overly verbose with what ports it actually needs to work?

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DreamOfCheese
Fibre optic
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Message 25 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac

Did you make sure to put the Superhub in modem mode before connecting the ASUS router? If not that's the issue.
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chrisandrews87
On our wavelength
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Message 26 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac

The superhub is definitely in Modem mode. Just logged in and double checked.

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DreamOfCheese
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Message 27 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac

If it's in modem mode and the Switch is now connected to the ASUS router it should "just work" without you needing to do any manual port forwarding or DMZ. If you've already added any port forwards/DMZ for the Switch try removing it and then give the Switch network test another go.
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chrisandrews87
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Message 28 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac

So i made a couple of changes... re enabled router mode on the superhub and made sure i had cleared out any rules that i had created but not used and also deleted the static IP i had assigned to it. (it shouldn't be using any of this in modem mode but did it anyways).

I then switched the superhub back to modem mode, deleted all the network settings on the switch and reconnected.

NAT Type B - Hooray!!!

A beer is needed to celebrate the success! Smiley Happy

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chrisandrews87
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Message 29 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac

Celebrated prematurely... reran the network test. NAT Type F.

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chrisandrews87
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Message 30 of 35
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Re: Nintendo Switch NAT Type F - Superhub 2ac

Last post... So i just testing online smash even with NAT F and it seems to work. So no idea what is going on, but i will take it as a win none the less!

Re-ran the network test and its back to B. Will assume its fine from now on.

Fingers crossed!

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